Phone repair shop software

Run your whole repair shop from one place.

Document devices, capture customer signatures, manage repairs, track parts and inventory, take payments and close the day — in one connected system.

Free during beta · No credit card required

SpudgerHQ dashboard showing repair queues, inventory alerts, sales, and payments
Repair IntakeCustomer + device + condition
Digital AgreementsReview + signature
Inventory + POSParts, devices and checkout
End of DayCash counting + reporting

What makes it different

More than repair tickets.

SpudgerHQ connects the details that matter before, during and after a repair.

01

Document the device before you touch it.

Record existing damage visually during intake and keep the condition record with the repair.

Clearer intake records. Documented condition before work begins.

SpudgerHQ repair detail screen with a device damage sketch

02

Get the customer's approval in writing.

Prepare the repair agreement from the repair, let the customer review it, accept the terms and sign digitally.

Signed agreements stay connected to the repair they belong to.

SpudgerHQ customer-facing repair agreement with acceptance checkbox and signature area

03

Don't leave final checks to memory.

Build QA into the repair workflow, record checks and notes, and resolve required items before the repair moves forward.

A consistent handoff before the device goes back to the customer.

SpudgerHQ repair ticket detail with a visible QA checklist

04

Track the actual device. Not just “1 in stock.”

Track individually identifiable devices by IMEI or serial number and use the exact asset throughout receiving, inventory, sales and customer orders.

Know exactly which phone or device you're dealing with.

SpudgerHQ product details showing serialized devices with IMEI and serial numbers

One connected workflow

From check-in to pickup.

The repair record moves with the job instead of being recreated across disconnected tools.

  1. 01Customer
  2. 02Device
  3. 03Intake
  4. 04Damage
  5. 05Agreement
  6. 06Parts
  7. 07Repair
  8. 08QA
  9. 09Ready
  10. 10Payment
  11. 11Invoice
See repair ticket workflow

The repair doesn't live alone. Neither should your software.

Repairs, stock, checkout, customer orders and the business day all depend on each other. SpudgerHQ keeps them connected.

See how SpudgerHQ supports the full shop

Repairs

  • Intake
  • Damage documentation
  • Agreements
  • Parts & services
  • QA
  • Payment

Keep the complete repair history together from the first customer conversation to completion.

Explore faster repair intake

Inventory

  • Purchasing
  • Receiving
  • Serialized devices
  • Labels
  • Stocktakes
  • Variance review

Know what entered the shop, where it went and what remains.

Sales & operations

  • POS
  • Customer orders
  • Deposits
  • Transactions
  • Reports
  • End of day

Connect checkout and daily operations to the same products, customers and staff.

Built around the details of running a repair shop.

Waiting for parts

See which repairs can't move forward and keep the missing items attached to the job.

SpudgerHQ dashboard showing a waiting-parts repair queue

Customer orders + deposits

Reserve stock, take deposits and track the remaining balance until fulfillment.

SpudgerHQ customer order with reserved stock and payment balance

Split payments

Handle cash, card and other payment methods in the same checkout.

SpudgerHQ payment screen showing split cash and card payments with a paid balance

Blind stocktakes

Count physical inventory without showing staff the expected quantity, then review the variance.

SpudgerHQ stocktake variance review screen

Staff PIN + workspace lock

Protect a shared front-counter workstation without signing everyone out of the account.

SpudgerHQ locked workspace screen showing a staff PIN prompt and numeric keypad

End of day

Count cash, compare actual and expected totals, close the business day and retain the historical snapshot.

SpudgerHQ end-of-day screen with cash difference and closeout details

Free during beta

Try the complete SpudgerHQ workflow before paying for it.

Set up your shop and use SpudgerHQ free during beta. No credit card required.

Joining early? Launch pricing is available for qualifying sign-ups through December 31, 2026.

Questions before you start?

Is SpudgerHQ free?

SpudgerHQ is free during beta. Paid plans begin after beta.

Do I need a credit card?

No. Beta access does not require a credit card.

Is SpudgerHQ only repair-ticket software?

No. Repairs are one part of the system. SpudgerHQ also connects customers, devices, inventory, purchasing, POS, customer orders, stocktakes, reporting and end-of-day workflows.

Can I try it without setting up my own shop?

Yes. Use the live demo to explore a demo workspace.

Can I use SpudgerHQ with staff?

Yes. The Team plan supports staff accounts, roles and permissions, individual staff PINs, technician assignment and staff activity attribution.

Does it work on mobile?

SpudgerHQ is designed for desktop, tablet and mobile workflows. Some interactions adapt to the device being used.

Your repair shop. One workflow.

Start using SpudgerHQ free during beta.

No credit card required